1. Who we are and what these Terms cover
Lora is a travel planning application operated by Unity Ventures FZ-LLC, a free zone company registered in the Ras Al Khaimah Economic Zone (RAKEZ), United Arab Emirates, under trade licence number 47014283, with its registered office at FDRK5135, Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates (“Lora”, “we”, “us”, “our”).
These Terms of Service (“Terms”) form a binding agreement between you and Unity Ventures FZ-LLC governing your access to and use of the Lora mobile application, any associated websites, and all features, content and services we make available through them (together, the “Service”).
Please read these Terms carefully. Sections 15 (Disclaimers), 16 (Limitation of liability) and 19 (Governing law and disputes) contain provisions that limit our liability and affect how disputes between us are resolved.
2. Acceptance and eligibility
By downloading, accessing or using the Service, you confirm that you accept these Terms and agree to be bound by them. If you do not agree, do not use the Service.
You confirm that you have the legal capacity to enter into these Terms in the place where you live.
If you are a minor under the law of your country of residence — which in most places means under 18 — you may use the Service only with the consent of your parent or legal guardian, and only under their direct supervision. Before you use the Service, your parent or guardian must read these Terms and agree to them on your behalf. Where a minor uses the Service, the parent or guardian who has given consent is responsible for that use and is bound by these Terms.
Regardless of parental consent, the Service is not for children under 13, or under the applicable age of digital consent in your country if higher.
You must be at least 18 to purchase a subscription or enter into any paid transaction through the Service.
You also confirm that you are not located in, and are not a national or resident of, any country subject to comprehensive sanctions or embargo by the United Arab Emirates, the United Nations, the United States, the United Kingdom or the European Union, and that you are not listed on any applicable restricted or denied party list.
Where the Service is available. We operate the Service from the United Arab Emirates and make no representation that it is appropriate, lawful or available for use in any other particular country. If you choose to access the Service from elsewhere, you do so on your own initiative and are responsible for complying with any local laws that apply to you. We may restrict availability of the Service, or of particular features, in any territory.
3. Your account
To use the Service you will need to create an account. You agree to provide accurate and complete information when registering and to keep that information current.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us promptly at support@getlora.app if you become aware of any unauthorised access to or use of your account.
You may not sell, transfer or share your account with any other person, or create an account on behalf of someone else without their authorisation. We may refuse or cancel a registration at our reasonable discretion.
Display name:
You may set and change the name shown on your profile. This name is visible to anyone you share a trip plan with. You must not use a name that impersonates another person, infringes anyone’s rights, or is offensive, deceptive or misleading, and we may require you to change a name that does.
Profile picture:
You may upload an image to your profile, which is visible to anyone you share a trip plan with. You must not use an image that impersonates another person, infringes anyone's rights, or is unlawful, offensive, sexually explicit or misleading, and we may remove one that does.
4. What the Service does — and what it does not do
Lora helps you plan travel. Depending on the features available to you, the Service may allow you to:
save individual places, activities and accommodation (“spots”) and group them into folders (“collections”);
import spots and travel content you have encountered on third-party platforms;
search for, browse and view publicly available travel content published on third-party social platforms;
view selections of that content that we surface, including trending or recommended content;
generate itineraries (“trip plans”) using artificial intelligence, and edit them by requesting further suggestions or by searching for and adding places yourself;
name and rename your collections and trip plans;
hold text and voice conversations with Lora to ask questions, refine plans and find places;
receive personalised destination ideas and recommendations based on preferences you provide;
view tours, activities and experiences offered by third-party booking partners, and follow links to those partners’ own platforms to make a booking;
share individual spots and trip plans with other people.
Lora is a planning and organisation tool. We are not a travel agency, tour operator, booking agent, or seller of travel services. We do not sell flights, accommodation, tours, transport, insurance or any other travel product. We do not act as agent for, and are not affiliated with, any airline, hotel, operator or other travel supplier unless we expressly state otherwise.
We hold no ATOL, ABTA or equivalent bonding, and no protection scheme of that kind applies to anything you plan using the Service. Where the Service links or refers you to a third party through whom you can make a booking, any resulting contract is between you and that third party alone, on their terms.
5. AI-generated content and accuracy
A substantial part of the Service is generated by artificial intelligence and automated systems. You need to understand what this means before relying on anything Lora produces.
AI-generated output is probabilistic. It can be incomplete, out of date, internally inconsistent, or simply wrong — including in ways that appear entirely plausible. Lora may state a restaurant’s opening hours, a museum’s admission price, a route’s duration, a venue’s accessibility, or the existence of a place, with apparent confidence and still be incorrect. Content may also reflect a moment in time and become inaccurate as circumstances change.
You must independently verify any information that matters to your plans before acting on it. This applies in particular to:
opening hours, seasonal closures and booking requirements;
prices, availability and cancellation terms;
travel times, transport connections and route feasibility;
accessibility provisions and suitability for children, mobility needs or dietary requirements;
anything on which money, safety or a non-refundable commitment depends.
We make no representation or warranty that any AI-generated output is accurate, current, complete, suitable for your circumstances, or fit for any particular purpose.
How your inputs are processed:
To generate trip plans and recommendations, we send the information you provide — such as your destination, dates, saved spots and stated preferences, including anything you say in a voice conversation — to third-party artificial intelligence providers who process it on our behalf. Our Privacy Policy explains who these providers are and how that processing works. You should not enter into the Service any information you would not wish to be processed in this way.
6. Entry requirements, health and safety
We do not provide immigration, visa, health, insurance or safety advice, and nothing in the Service should be treated as such advice.
You are solely responsible for determining and satisfying all requirements applicable to your travel, including passport validity, visas and permits, vaccination and health requirements, customs and currency restrictions, insurance, and any local laws or conditions affecting your destination.
Any information the Service provides on these topics is general, may be inaccurate or out of date, and must not be relied upon. Always consult the relevant government authority, embassy or consulate, and your own medical and insurance advisers, before travelling.
Conditions at any destination — including political stability, crime, weather, natural hazards, health risks and infrastructure — can change rapidly. We do not assess, monitor or vouch for the safety of any destination, route, venue or activity suggested through the Service. Decisions about where you go and what you do there are yours alone.
7. Third-party services, content and imports
The Service integrates with and displays content from third parties, including mapping and location providers, content platforms, and other data sources.
Mapping and place data:
Maps, place records, search results and related location data shown in the Service are supplied by third-party providers. That data is licensed to us, not to you, and remains subject to the providers’ own terms. We display any attribution those providers require, and you must not remove, obscure or alter it. Place data may be incomplete, out of date or inaccurate, and is subject to section 5.
Social content:
The Service displays publicly available posts published on third-party social platforms, retrieved through those platforms' official APIs, including TikTok and Instagram. You may encounter this content by searching within the Service, through selections we surface such as trending or recommended content, or by sending us a post using your device's native share function.
This content is created and owned by the original poster, not by us. We display it under the terms of the platform it comes from, subject to any attribution those terms require. We do not host it, claim any rights in it, endorse it, or verify its accuracy, and its appearance in the Service implies no relationship between us and the creator. Creators may remove or restrict their content at any time, and it may then become unavailable in the Service.
Where you choose to turn a post into saved spots, we process the post's content — including its caption, description and, where available, a transcript — to identify the places mentioned. Where you send us a post yourself, you are responsible for ensuring you are entitled to do so and that it complies with the terms of the platform it came from.
Third-party content is provided as-is. We do not control, endorse, verify or assume responsibility for it, and its inclusion in the Service does not imply any relationship between us and the third party. Your dealings with any third party you reach through the Service are solely between you and that third party.
Booking partners:
Certain tour, activity and experience suggestions in the Service are supplied through integrations with third-party booking platforms, including Viator (operated by Viator, Inc., a Tripadvisor company). Where a suggestion includes a link to a booking partner:
any booking you make is a contract between you and that partner and/or the underlying supplier, on their terms, and subject to their pricing, availability, cancellation, refund, insurance and privacy policies;
we are not a party to that contract, do not act as agent for either side, and have no responsibility for the experience booked, its delivery, quality, suitability or safety;
descriptions, prices, availability and images shown within Lora are supplied by the partner, may be cached or delayed, and may differ from the position shown on the partner’s own platform. The partner’s platform is authoritative, and you should confirm all details there before booking;
your use of the partner’s platform is governed by that partner’s own terms of use and privacy policy, which you should read.
Affiliate relationships:
We may receive a commission, referral fee or other compensation when you follow a link from the Service to a booking partner and complete a booking. This does not affect the price you pay. We do not rank or present suggestions on the basis of the compensation available to us, and the presence of a booking link is not a recommendation or endorsement of the experience concerned.
Certain third-party components may be governed by their own terms, which may apply to you in addition to these Terms.
8. Your content
"Your Content" means the material held in your account, including your display name and profile picture, the spots you save or import, the collections and trip plans you create, your preferences, and any other information you enter into the Service.
Some of Your Content originates from third parties — for example, a spot imported from a social media post, or a place or experience surfaced through a third-party data or booking partner. You do not acquire ownership of that underlying third-party material by saving it to your account, and the rights of the original owner are unaffected. As between you and us, you retain whatever rights you hold in the material you create or contribute.
By saving, importing or otherwise submitting Your Content, you grant us a worldwide, non-exclusive, royalty-free, sublicensable and transferable licence to host, store, reproduce, modify (for formatting and technical purposes), display, distribute and otherwise use Your Content solely for the purposes of operating, providing, securing and improving the Service, and for any purpose you specifically direct — for example, sharing a spot or a trip plan with another person.
Where you share a spot or trip plan with another person, you grant that person the right to view it and, where the feature permits, to save a copy of it within their own account.
You represent and warrant that you are entitled to save, import and use Your Content in the ways contemplated by these Terms, and that doing so does not infringe the rights of any third party, breach the terms of any platform the content came from, or breach any applicable law.
We may, but are not obliged to, review, screen, moderate or remove Your Content. We may remove or restrict access to content that we reasonably consider to breach these Terms or applicable law.
Sharing with other people:
When you share a spot or trip plan, the recipient sees the content you shared, the display name on your profile, and your profile picture if you have set one. We do not control what a recipient does with content once you have shared it with them, and you should share only with people you trust. We are not responsible for the conduct of any other user, whether on the Service or elsewhere, and any dispute between you and another user is a matter between you.
Copyright complaints:
If you believe that content available through the Service infringes your copyright or other intellectual property right, you can fill in the form on our DMCA Notice, or contact us at support@getlora.app with:
a description of the work you say has been infringed;
a description of the content in question and enough detail for us to locate it within the Service;
your name, address and contact details;
a statement that you believe in good faith that the use is not authorised by the rights holder, its agent or the law;
a statement that the information in your notice is accurate and that you are the rights holder or authorised to act on their behalf.
We will review complaints promptly, remove or disable access to content where appropriate, and may terminate the accounts of users who repeatedly infringe the rights of others. If your content has been removed and you believe this was in error, you may write to the same address setting out why.
9. Acceptable use
Reporting content:
We do not tolerate content in the Service that is unlawful, abusive, harassing, hateful, sexually explicit, or that depicts or promotes harm to any person or animal.
If you encounter content of that kind — whether a post displayed from a social platform, or another user's profile picture or display name — email us at support@getlora.app with a description of the content and where you found it. We review reports promptly and remove or restrict access to content that breaches these Terms.
We may remove content, restrict features, or suspend accounts where we reasonably consider it necessary. Where content originates on a third-party platform, we may also refer it to that platform, whose own moderation policies apply to it in the first instance.
You agree not to:
use the Service for any unlawful purpose, or in breach of any applicable law or regulation;
import into the Service, or transmit through it, any content that is unlawful, infringing, defamatory, obscene, sexually explicit, or that depicts or promotes harm to any person or animal;
impersonate any person or entity, or misrepresent your affiliation with any person or entity;
infringe any intellectual property, privacy, publicity or other right of any third party;
transmit any malware, or otherwise interfere with, disrupt or compromise the integrity or security of the Service;
create or use more than one account in order to obtain free trials, introductory pricing, referral rewards or other benefits you would not otherwise be entitled to;
access the Service other than through the official Lora application, including by calling our application programming interfaces directly or through any unofficial or modified client;
attempt to gain unauthorised access to the Service, other users’ accounts, or any systems or networks connected to the Service;
scrape, crawl, harvest, index or otherwise systematically extract data from the Service by automated means, except as expressly permitted by us in writing;
reverse engineer, decompile or disassemble any part of the Service, except to the extent this restriction is prohibited by applicable law;
use the Service, or any content or output obtained from it, to develop, train, fine-tune or benchmark any machine learning model or competing product or service;
resell, sublicense or commercially exploit the Service or any part of it without our prior written consent;
circumvent, or attempt to circumvent, any usage limit, access control, paywall or technical protection measure;
use the Service in any manner that imposes an unreasonable or disproportionate load on our infrastructure.
Enforcement:
We may investigate suspected breaches of this section and monitor the Service for compliance with these Terms. Where we identify a breach, we may restrict or remove access to affected content or features, suspend or close the account concerned, reverse or cancel any benefit obtained through the breach, refer the matter to law enforcement or other competent authorities, and pursue any other remedy available to us.
10. Subscriptions, free trials and billing
Some features of the Service require a paid subscription (“Lora Pro”).
Usage limits:
Some features are metered. Without a subscription, you receive a set allowance of the features shown in the app, which resets automatically at the start of each period. Unused allowance does not carry over. Lora Pro increases or removes these limits as described on the purchase screen. We may change allowances for users without a subscription at any time; where a change affects an active subscription, section 10 (Price changes) applies.
Purchase and billing:
Subscriptions are sold and processed through the Apple App Store or Google Play, not by us directly. When you purchase a subscription, payment is charged to your App Store or Google Play account at confirmation of purchase, in accordance with that store’s terms and the pricing displayed at the time.
Automatic renewal:
Lora Pro renews automatically at the end of each billing period, at the then-current price for your tier, unless you cancel first. To avoid being charged for the next period, cancel at least 24 hours before the current period ends. Cancelling later than that may not take effect until the period after next.
When you are charged:
Renewal charges are taken by the store rather than by us, and the timing differs between them. Apple generally charges within the 24 hours before your current period ends. Google Play charges on the renewal date, and may place an authorisation hold on your payment method up to 48 hours beforehand — longer in some countries. Your renewal date is shown in your App Store or Google Play account.
You acknowledge that: your subscription continues and recurring charges continue until you cancel; the applicable billing period and price are those shown to you on the purchase screen before you confirm; and cancellation must be made through your App Store or Google Play account rather than by contacting us, because we do not control store billing.
Managing and cancelling:
You can manage and cancel your subscription at any time through your App Store or Google Play account settings. Deleting the Lora app does not cancel your subscription — you will continue to be charged until you cancel through the store. Cancellation normally takes effect at the end of the current billing period, and you keep access to paid features until then. In some countries Google Play also offers the option to cancel with immediate effect and lose access straight away.
Free trials:
Where we offer a free trial, it converts automatically into a paid subscription at the end of the trial period unless you cancel before the trial ends. Any unused portion of a free trial is forfeited if you purchase a subscription during the trial period. Free trials are limited to one per user, and we may withdraw or vary trial offers at any time.
Refunds:
Because purchases are processed by Apple and Google, refund requests must be made to the relevant store under its refund policy. We are generally unable to process refunds for store-billed purchases directly. Except where required by applicable law, subscription fees are non-refundable and we do not provide refunds or credits for partial periods, unused features, or periods during which you did not use the Service.
Consumers in the EU and UK:
If you are a consumer resident in the European Union or the United Kingdom, you may have a statutory right to withdraw from a purchase of digital content within 14 days. By purchasing a subscription and accessing paid features immediately, you request immediate performance and acknowledge that you lose that right of withdrawal once the content has been supplied in full. Nothing in these Terms limits any non-waivable statutory right you have as a consumer.
Price changes:
We may change subscription prices. Where a change affects your existing subscription, we will give you reasonable advance notice and the change will take effect at the start of the next billing period. If you do not accept the new price, you may cancel before it takes effect.
11. Promotional offers, referrals and credits
Introductory and promotional offers:
We may make introductory pricing, promotional codes or discounted offers available. These are subject to eligibility rules published at the time of the offer, are typically limited to one per user or per household, cannot be combined unless we say so, have no cash value, and may be withdrawn or varied at any time.
Referral program:
Where we operate a referral program, you may earn rewards — such as a period of free or extended access to Lora Pro, or another promotional entitlement — by inviting new users who sign up and meet the qualifying conditions we publish. Rewards are granted as access within the app. We do not operate an account balance or wallet, and rewards are not applied as a discount to any charge made by the App Store or Google Play.
Referral rewards:
are personal to you and may not be sold, transferred or exchanged;
have no cash value and are not redeemable for money;
are granted only where the referred user is a genuine new user who has not previously held a Lora account;
may be withheld, reversed or forfeited, and the associated account suspended, where we reasonably believe the programme has been abused — including through self-referral, duplicate or fake accounts, automated sign-ups, purchased or incentivised traffic, spam, or misrepresentation of Lora in promotional material.
We may modify, suspend or terminate any referral programme, and change its reward structure or qualifying conditions, at any time. Rewards already properly earned and credited will be honoured, but unearned or pending rewards may be cancelled.
Affiliates and creators:
Participation in any influencer, creator or affiliate arrangement is governed by a separate written agreement between you and us, which prevails over this section in the event of conflict.
12. Intellectual property
The Service, and all software, design, text, graphics, interfaces, trade marks, logos and other content within it (excluding Your Content and third-party content), are owned by Unity Ventures FZ-LLC or our licensors and are protected by intellectual property laws.
Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to install and use the Lora application on a device you own or control, for your own personal, non-commercial use. All rights not expressly granted are reserved.
“Lora” and our logos are our trade marks. You may not use them without our prior written consent.
If you send us feedback, suggestions or ideas about the Service, you grant us an unrestricted, perpetual, irrevocable, royalty-free right to use and exploit them for any purpose, without obligation or compensation to you.
13. Privacy
Our collection and use of personal data is described in our Privacy Policy, which forms part of these Terms and is available at www.getlora.app/privacy-policy and within the application. Please read it to understand what data we collect, how we use it, and the rights available to you.
If you have questions about how we handle your personal data, contact us at support@getlora.app.
International transfers:
We operate the Service from the United Arab Emirates and rely on infrastructure, artificial intelligence and other service providers located in a number of countries. Using the Service therefore involves your information being transferred to and processed in countries other than the one you live in, which may have different data protection standards. Our Privacy Policy sets out where this happens and what safeguards apply.
14. Suspension and termination
You may stop using the Service at any time and may request deletion of your account through the app or by contacting support@getlora.app.
We may suspend or terminate your access to the Service, in whole or in part, with or without notice, if:
you breach these Terms or any policy incorporated into them;
we are required to do so by law or by a competent authority;
your use of the Service creates a risk of legal liability for us, other users, or third parties; or
we discontinue the Service or any part of it.
Where reasonably practicable and lawful, we will give you notice before suspending or terminating your access, and an opportunity to remedy a breach where it is capable of remedy.
On termination, your licence to use the Service ends immediately. Sections 8 (to the extent of licences already granted), 12, 15, 16, 17, 19 and 20 survive termination. Termination does not entitle you to a refund except as required by applicable law.
No re-registration:
If we close your account because you have breached these Terms, you must not open a further account, whether in your own name, a variation of it, or any other name, without our written consent. Any account opened in breach of this paragraph may be closed without notice.
Your data on termination:
When your account is closed, your spots, collections and trip plans will be deleted, subject to any retention period described in our Privacy Policy and to any records we are required to keep by law. Deletion may be irreversible. If your content matters to you, export or record it before closing your account.
No backup guarantee:
We take reasonable steps to keep the Service running and your content available, but we do not guarantee that content will be preserved or recoverable, and we are not a backup service. You are responsible for keeping your own copies of anything you cannot afford to lose.
15. Disclaimers
To the fullest extent permitted by applicable law, the Service is provided “as is” and “as available”, without warranties or conditions of any kind, whether express, implied or statutory.
We specifically disclaim all implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, and non-infringement.
We do not warrant that:
the Service will be uninterrupted, timely, secure or error-free;
any defect will be corrected;
the Service or any server through which it is provided is free of harmful components;
any content, recommendation or AI-generated output is accurate, complete, current or reliable;
the Service will meet your requirements or produce any particular result.
No advice or information obtained from us or through the Service creates any warranty not expressly stated in these Terms.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.
16. Limitation of liability
To the fullest extent permitted by applicable law:
(a) We will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, data, goodwill, business opportunity or anticipated savings, however arising and whether or not we were advised of the possibility of such loss.
(b) We will not be liable for any loss, damage, injury, cost or expense arising from or connected with: your reliance on any AI-generated output or other content in the Service; any booking, transaction or arrangement you enter into with a third party; any act, omission, insolvency or default of any travel supplier or other third party; any decision you make about where, when or how to travel; any disruption, cancellation, delay, denied entry or missed connection; or any event occurring while you are travelling.
(c) Our total aggregate liability arising out of or relating to these Terms or the Service, whether in contract, tort (including negligence), breach of statutory duty or otherwise, will not exceed the greater of (i) the total amount you paid us for the Service in the twelve months immediately preceding the event giving rise to the liability, or (ii) USD 100.
(d) Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited. If you are a consumer, these limitations apply only to the extent permitted by the consumer protection law of your country of residence.
17. Indemnity
You agree to indemnify and hold harmless Unity Ventures FZ-LLC, its affiliates, and their respective officers, directors, employees and agents from and against any claims, liabilities, damages, losses and expenses (including reasonable legal fees) arising out of or connected with: your use of the Service; Your Content; your breach of these Terms; or your violation of any law or the rights of any third party.
We may elect to assume the exclusive defence and control of any matter for which you are required to indemnify us, at your expense. If we do, you agree to cooperate with us in that defence and not to settle the matter without our written consent.
If you are a consumer, this section applies only to the extent permitted by the consumer protection law of your country of residence.
18. Changes to the Service and these Terms
We may modify, suspend or discontinue the Service or any feature of it at any time. We will try to give reasonable notice of material changes that adversely affect paying subscribers.
Errors and corrections:
Information shown in the Service — including descriptions, prices, availability and the terms of promotional offers — may occasionally contain typographical errors, inaccuracies or omissions. We may correct these at any time without prior notice. We are not bound by a stated price or description that was obviously wrong and that you could reasonably have recognised as an error, and we may cancel any order or entitlement obtained on the basis of one.
Availability:
We do not guarantee that the Service will be available without interruption. It may be unavailable during maintenance, or as a result of hardware, software, connectivity or third-party provider failures. Except as set out in section 16(d), we are not liable for any loss arising from unavailability of the Service.
We may amend these Terms from time to time. Where changes are material, we will notify you through the Service, by email, or by another reasonable means before they take effect. Your continued use of the Service after the changes take effect constitutes acceptance of the amended Terms. If you do not accept them, you must stop using the Service and may cancel any subscription.
The “Last updated” date at the top of these Terms indicates when they were last revised.
19. Governing law and disputes
These Terms, and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims), are governed by the laws of the United Arab Emirates.
The courts of Ras Al Khaimah, United Arab Emirates, have exclusive jurisdiction to settle any such dispute or claim.
If you are a consumer resident in the European Union, the United Kingdom, or another jurisdiction whose law grants you the right to bring proceedings in your local courts or to the benefit of mandatory local consumer protection provisions, nothing in this section deprives you of that right.
Before commencing proceedings, you agree to raise the matter with us in writing at support@getlora.app and to allow 30 days for us to try to resolve it informally. Most issues can be settled quickly this way, and neither of us benefits from litigating something that a conversation would fix.
California residents:
Under California Civil Code section 1789.3, California residents are entitled to the following notice: if a complaint is not resolved to your satisfaction, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone on (800) 952-5210.
20. General
Entire agreement:
These Terms, together with the Privacy Policy and any additional terms applying to specific features, constitute the entire agreement between you and us regarding the Service and supersede any prior agreements or understandings.
Severability:
If any provision of these Terms is held to be invalid or unenforceable, that provision will be modified to the minimum extent necessary or severed, and the remaining provisions will continue in full force.
No waiver:
Our failure to enforce any provision is not a waiver of our right to do so later.
Assignment:
You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign or transfer these Terms, in whole or in part, to any affiliate or in connection with a merger, acquisition, restructuring or sale of assets.
Force majeure:
We are not liable for any failure or delay in performing our obligations caused by events beyond our reasonable control, including natural disasters, epidemics, war, civil unrest, government action, strikes, or failures of telecommunications or internet infrastructure.
Third party rights:
Except as stated in Schedule 1, no person other than you and us has any right to enforce these Terms.
Electronic communications:
You consent to receive communications from us electronically, whether by email, in-app message or push notification, and agree that any notice, agreement or disclosure we send electronically satisfies any legal requirement that it be in writing.
Notices:
We may give you notice through the Service, by email to the address associated with your account, or by any other reasonable means. Notices to us should be sent to support@getlora.app, marked for the attention of the legal department, and copied to our registered office address in section 21.
Language:
These Terms are drafted in English. Any translation is provided for convenience only, and the English version prevails in the event of conflict.
21. Contact us
Unity Ventures FZ-LLC FDRK5135, Compass Building Al Shohada Road Al Hamra Industrial Zone-FZ Ras Al Khaimah, United Arab Emirates
Trade licence number: 47014283
General enquiries and legal notices: support@getlora.app
Schedule 1 — Additional terms for Apple App Store users
If you downloaded the Lora application from the Apple App Store, the following applies and prevails over any conflicting provision of these Terms:
1. These Terms are between you and Unity Ventures FZ-LLC only, not with Apple Inc. (“Apple”). Apple is not responsible for the application or its content.
2. The licence granted to you in section 12 is limited to a non-transferable licence to use the application on any Apple-branded device that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
3. Apple has no obligation to provide any maintenance or support services in respect of the application.
4. If the application fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the application, and any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are our responsibility alone.
5. We, not Apple, are responsible for addressing any claim by you or any third party relating to the application or your possession and use of it, including product liability claims, claims that the application fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer protection or privacy legislation.
6. In the event of any third-party claim that the application or your possession and use of it infringes that third party’s intellectual property rights, we, not Apple, are solely responsible for the investigation, defence, settlement and discharge of that claim.
7. You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
8. Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
Schedule 2 — Additional terms for Google Play users
If you downloaded the Lora application from Google Play, you acknowledge that:
1. These Terms are between you and Unity Ventures FZ-LLC only, not with Google LLC or its affiliates (“Google”).
2. Your use of Google Play is governed by the Google Play Terms of Service, and purchases made through Google Play are subject to Google Play’s payment and refund policies.
3. Google is not responsible for the application, its content, or any support, maintenance or warranty obligations in respect of it.
4. Google is not a party to, and has no liability under, these Terms.